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Leveraging the Work Opportunity Tax Credit to Bolster Holiday Season Hiring
September 21, 2023 at 11:51 am

If you've spent any time at a major retailer recently you know the holiday season is rapidly approaching. Retailers all over the United States are preparing for what's typically their busiest time of the year. However, this year, retailers are finding it difficult to find qualified employees to fill their seasonal hiring needs due to…

Post-DTC Boom: Fashion Founders Embrace Agility and Collaboration to Thrive
September 20, 2023 at 8:31 am

As the dust settles on the direct-to-consumer (DTC) boom, a new era of fashion entrepreneurship emerges, characterized by an innovative approach to company building within a transformed industry landscape. There are many remarkable journeys of these visionary founders exploring the uncharted avenues they tread upon to achieve growth, while also seeking insights from agencies deeply entrenched…

US Retailer Holiday Hiring to Drop to Lowest Level Since 2008
September 18, 2023 at 12:45 pm

U.S. retailers will hire the lowest number of seasonal workers for this holiday season since 2008, due to increased labor costs and shaky consumer confidence, according to a report by Challenger, Gray & Christmas provided exclusively to Reuters. Retailers are expected to add just 410,000 seasonal jobs this season, according to an analysis of non-seasonally…

Birkenstock Files for IPO in the US
September 14, 2023 at 9:55 am

Birkenstock, the iconic footwear company that dates back to the 18th century, made official on Tuesday what’s been rumored for months: it's planning an initial public offering. The company filed its IPO registration statement on Tuesday afternoon. The deal, which comes over two years after the Birkenstock family sold a majority stake in the company to LVMH-affiliated private…

Tapping Into Gen Z's 'Gig Economy' Labor Pool
September 6, 2023 at 8:15 pm

As the overall quit rate continues to rise and the labor market further tightens, retailers across the country find it extremely difficult to hire enough well-trained workers to deliver a good customer experience. But while many generations are shrinking in the workforce, Gen Z is a rapidly growing generation eager to work and ready to…

The Evolution of the Chief Technology Officer (CTO) in the Retail Industry
September 5, 2023 at 8:15 pm

In an era when technology has become an integral part of our daily lives, all industries must evolve to keep up with the rapidly changing landscape. The retail industry is no exception, and one of the most significant developments within this sector is the evolution of the chief technology officer (CTO). Once considered a secondary…

Walgreens CEO Rosalind Brewer Steps Down
September 4, 2023 at 6:47 pm

Rosalind "Roz" Brewer has stepped down as CEO and member of the board at the Walgreens Boots Alliance Inc. (WBA) effective Aug. 31. The decision was a mutual one between Brewer and and WBA, according to a news release. The WBA board has appointed Ginger Graham, the current lead independent director of WBA, as the company’s…

Why Investing in Employees is Essential for Retail Survival
August 16, 2023 at 12:36 pm

Employees are an essential component in any brick-and-mortar store and play an important part in creating a positive customer experience. To stay competitive against online retailers such as Amazon.com, physical stores need to invest in their employees and ensure their satisfaction is at its peak. Given the present job market, this has escalated in importance.…

Building a Thriving Retail Workforce: The Power of Family Benefits
August 9, 2023 at 3:39 pm

Retailers are facing a challenging hiring landscape, putting an added emphasis on benefit offerings as a compelling talent driver. HR leaders in the retail space have come to these conversations with a unique perspective, informed by the specific needs of their workforce. Consider the demographics of retail employees: Women make up the majority of the…

Alibaba CEO to Step Down, Lead Cloud Business Spin-Off
June 20, 2023 at 3:39 pm

Alibaba Group said in a surprise announcement Tuesday Eddie Wu will succeed Daniel Zhang as its chief executive, a move that will free Zhang to focus on the company’s cloud intelligence business, CNBC reported. Zhang will continue to lead the Alibaba Cloud Intelligence Group as chairman and CEO after this change, which the company said will…

NRF: Retail Sales Rose in May Despite Economic Challenges
June 19, 2023 at 1:42 pm

Retail sales rose again in May as consumers continued to spend despite economic challenges, the National Retail Federation (NRF) said last week. NRF’s calculation of retail sales -- which is based on U.S. Census Bureau data but excludes automobile dealers, gasoline stations and restaurants to focus on core retail -- showed overall retail sales in…

Second Chance CEO: 5 Takeaways to Change Your Perspective on Leadership
May 30, 2023 at 8:34 pm

In my late 20s, I was 100 percent sure nothing could stop me. I was a hard-charging guy with a clear career path mapped out in my head that led to the CEO’s office — not living in the present and being impatient to get there. Then, at 29, a hole was discovered in my…

The Vitamin Shoppe Makes Interim CEO Permanent, Names President
May 30, 2023 at 5:58 pm

The Vitamin Shoppe last week announced Lee A. Wright as chief executive officer and Muriel Gonzalez as president, effective immediately. Wright has taken the CEO post permanently after serving in the interim since January. He formerly served as the chief commercial officer of Franchise Group, Inc., The Vitamin Shoppe’s parent company, since January 2022. Prior to joining Franchise Group, Wright served in…

Talent Retention Strategies: The Power of Learning and Workforce Education
May 22, 2023 at 3:19 pm

Talent retention continues to take center stage in the retail industry and for good reason. Retailers are experiencing higher year-over-year turnover rates. For instance, the turnover rate for hourly in-store positions reached 75.8 percent, up from 68 percent in 2021. Furthermore, nearly half of U.S. frontline retail employees and two-thirds of frontline managers report considering leaving their jobs in…

How Green Jobs Can Create Lasting Change
May 16, 2023 at 7:16 pm

Over 90 percent of the impact most consumer goods companies have on the environment can be attributed to their supply chains. Emissions from supply chains are 11.4 times higher than a company’s own operational emissions, according to the Carbon Disclosure Project (CDP). That is more than double previous estimates. And since the past eight years…

Retail's Future … It’s All About the Talent, But More About the Talent Planning
May 10, 2023 at 5:33 pm

It's intriguing to read articles that focus on the current challenges of retail businesses and the “imminent death” of the industry. The same is true of articles that focus on the challenges around developing talent pipelines and finding the retail talent of the future. It's particularly interesting to read articles with lengthy citations from senior…

Nike Veteran Joins Foot Locker to Lead WSS
May 8, 2023 at 6:07 pm

Former Nike executive Blanca Gonzalez has been named senior vice president and general manager of Foot Locker’s WSS banner, effective May 15. Foot Locker acquired WSS, a U.S.-based athletic footwear and apparel retailer that primarily operates on the West Coast and focuses on serving Latino communities, for $750 million in September 2021. Formerly known as Warehouse Shoe Sale, WSS…

Lessons From Dollar General's Workplace Safety Violations: Proactive Safety Always Wins
May 4, 2023 at 12:53 pm

The recent news of Dollar General entering settlement talks with the Occupational Safety and Health Administration (OSHA) highlights the vital importance of being proactive about workplace safety. Businesses must learn from Dollar General's mistakes and place employee well-being at the forefront of their priorities. Furthermore, it's essential to acknowledge the importance of workers' proactive involvement…

Macy's CEO Jeff Gennette to Retire Next Year
March 29, 2023 at 9:09 pm

Jeff Gennette, who has led Macy's as the department store chain's CEO since 2017, announced Wednesday that he will be retiring next year after a four-decade career with the company. Gennette, 61, plans to step down in February, Macy's said in a company press release. “Serving Macy’s, Inc. over the past 40 years has been…

Chewy CEO Sumit Singh Talks 'Pet Parent' Behavior
March 28, 2023 at 12:45 pm

During a keynote session earlier this week at Shoptalk in Las Vegas, Sumit Singh, CEO of pet brand Chewy, detailed the retailer's success amidst a challenging economic environment. In addition, Singh addressed the growth opportunities that Chewy is targeting, the behaviors it's seeing from its customers (who Chewy affectionately refers to as "pet parents), and…