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The United States Postal Service (USPS) will not raise pricing by applying a peak season surcharge this holiday season. Wait, what? 2023 will be the fourth peak season since COVID temporarily forced volume surges on the package carriers, and the carriers forced “peak” surcharges on the shipping public. This year, however, the USPS is making…

The ongoing tough economic climate is seeing retailers constantly seeking ways to control costs while protecting the experience their customers expect. One interesting trend is the emergence of "nearshoring" — i.e., locating key operations closer to the final point of sale. Rather than having large, centralized warehouses, paying duty and customs charges, dealing with lengthy and…

In today’s landscape, retailers already know how valuable data can be. Many are compiling ever-increasing amounts of data that reveal precious insights into customer shopping habits. In fact, 62 percent of retailers report gaining a competitive advantage due to data analytics, according to IBM. But what might be less obvious is how data can overhaul…

The retail landscape is swiftly gearing up for its busiest time of year, punctuated by Black Friday and Cyber Monday (BFCM). New research paints a picture of an industry feeling the pressure, grappling with economic hurdles, data inconsistencies, and rising costs. Amidst global supply chain disruptions, fluctuating consumer demands and spending, the urgency for brands…

The U.S. Postal Service, fresh off several consecutive significant price hikes, will not include a surcharge this peak season for mailers and shippers sending items during the holidays. The announcement marks a departure from recent USPS strategy, which has increased its prices between early October and mid-January for the last few years. Postal management pointed…

While Amazon.com's impact on e-commerce is sizable, arguably one of the most impressive parts of the company has less to do with selling products and more about delivering them. In 2014, the company had a 0 percent logistics market share. As reported by Axios in 2020, just six years later, Amazon’s logistics arm overtook FedEx…

In a world where customer experience (CX) is paramount, harnessing the power of personalized shipping can be a game-changer for retailers seeking to create lasting customer relationships. Today’s online shoppers consider the shipping experience to be a key component of their CX, with 90 percent of respondents stating that it accounts for at least half…

In today's ever-changing business landscape, a one-size-fits-all approach to supply chain planning is more than just a strategy for consumer packaged goods (CPG) companies. Unforeseeable disruptions can occur anytime, leading to missed sales opportunities, sluggish supply chains, and mismatches between inventory capacity and consumer demand. According to McKinsey & Company research, earnings not only shrink upward of…

The LEGO Group announced last week its pledge to achieve net-zero greenhouse gas (GHG) emissions by 2050 as part of its continued efforts to reduce environmental impact. The pledge is an extension of its existing near-term climate target to reduce GHG emissions by 37 percent by 2032 from a 2019 base, according to a company…

Reports of an easing supply chain crisis may be greatly exaggerated. While the media has highlighted the many ways that pandemic-spurred supply chain problems are lifting, those on the front lines are still uneasy as they face rising costs, inflation and economic concerns, continued unpredictability, and employee shortages. The Federal Reserve Bank of New York…

Executives don’t get where they are by jumping on every passing trend. True business leaders are the people who can assess all of the options in front of them and make choices that enable their companies to stay current and continue growing. Strategic timing is key to this process, and sometimes the right choice for…

Walmart announced last week that it's teaming up with Wing, an on-demand drone delivery provider powered by Google’s parent company, Alphabet, to offer drone delivery from two stores in the Dallas metro area in the coming months. The move will enable the retail giant to deliver products to an additional 60,000 homes in under 30…

Supply chain disruptions and delays have been rampant since the beginning of the pandemic, wreaking havoc across industries worldwide. In an attempt to mitigate the struggles of the past few years, a new trend has emerged among retailers: owning and operating in-house supply chains. Some retailers have taken an acquisition approach by first acquiring supply…

Each year customers are getting younger. Savvy brands are now focusing their efforts on appealing to the next generation of shoppers, including tweens, teens and young adults. As of 2022, Gen Z (currently aged between nine and 24 years old) made up 20.88 percent of the U.S. population, so it makes sense that brands are turning…

While holiday shopping sprees are still months away, it’s prime time for brands to evaluate their fulfillment needs. Whether a brand is in the market for a new third-party logistics (3PL) partner or plans to bring on additional fulfillment support to manage peak season, it’s critical they conduct their due diligence now. Before diving head…

How much does a fulfillment center's geographical positioning matter in the grand scheme of things? And what role does third-party logistics, or 3PL, play? To understand what is a 3PL, let’s go over their basic task: 3PL providers offer services that encompass the entire supply chain management process, which includes warehousing and fulfillment. As competition…

Amazon.com has revived its shipping service, paused during COVID-19's onset, competing with FedEx and UPS. Amazon Shipping lets sellers ship Amazon and external platform orders. Businesses must sell on Amazon to be eligible for the service. Amazon already provides shipping to merchants who use its storage and delivery service, Fulfillment by Amazon. Amazon Shipping allows…

Direct-to-consumer (DTC) businesses have been put through the ringer in recent years with unpredictability abound. Between supply chain disruptions, the rising costs of goods and services, and shipping delays due to global events like the COVID-19 pandemic and the Russia-Ukraine War, many businesses have been struggling to survive. To further complicate business operations, consumer spending…

There's a maintenance strategy for every major purchase you’ve made. You know when your car needs an oil change. You know when the filters on your appliances should be swapped. You know when your pick process needs to be reviewed ... you don’t, do you? Do You Have a Warehouse Management Maintenance Schedule Ahead of…

With increasing pressure to move e-commerce goods faster while reducing costs, combined with strained labor markets, the allure of automation technology is clear — get more done with less pressure on your warehouse staff. Not all automation is created equal, however, these tools — from autonomous mobile robots and automated storage and retrieval systems (ASRS)…